Our Policy

Come experience the secrets of relaxation.


“if you have any feedback regarding our service level, please also feel free to call us at or filling up the form. Your feedback is important to us and we want to know how we can serve you better in future.”


– We accept cash payment only please give to our Staff when they arrived.
– all inclusive price with no extra cost, transportation and extra charge.
– Our staff are told not to ask for any TIP or additional money. Should you be asked for additional money please call us immediately and we will speak with the staff directly.


– If you have to cancel or change an appointment for personal reasons, please call us at least 1-2 hour in prior to your booking time to avoid any cancellation fees. Otherwise cancellation fee should be 40 SG dollar in case that our staff are arrived at your place.


– The staff will arrive at your place within 30 – 60 min. after your booking confirmation, the arrived times will be depend on the traffic and your booking time.
– Special Health Considerations Please advice us if you have existing physical or medical conditions so we can ensure proper care and treatment is provided.
– Pony Massage is a professional massage agency and we do not provide sexual services.